Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has named Phil Norman EVP, people resources & development.
In the newly created position, he oversees and provides executive oversight for talent management, including leadership development, organizational capability and change management.
“With 35 years of hospitality human resources experience, Phil is the ideal candidate to take over our people resources and development team as well as provide immediate support to our on-property teams,” said David Wani, CEO, Twenty Four Seven Hotels. “His performance at both the hotel and corporate levels has been amazing, creating workplaces where every associate is gratified by their work and where they feel they belong. Phil’s reputation of aligning systems and processes and his focus on workplace culture create the potential for exceptional stakeholder returns and in turn support the growth of the company.”
Most recently, Norman was chief HR officer with Canyon Ranch where he operated HR functions across geographically distributed locations and brands with 1,840 U.S. employees across hotels and cruise ships. He also held similar positions as HR director at both the Homestead, a resort property dating to 1766 and the Arizona Biltmore Resort & Spa, overseeing 1,250 team members, while ensuring safety and building an inclusive environment.
“We are confident Phil will successfully recruit and retain top talent for the company even in the current challenging economic and social conditions,” said Drew Hardy, president, Twenty Four Seven Hotels. “The creation of Phil’s role is a natural next step toward Twenty Four Seven Hotels’ continued success, one with a high focus on workplace culture, diversity and inclusivity in the hotel industry.”