Guests don’t just arrive at luxury hotels with luggage. They also arrive with expectations—high ones. Hospitality linens and textiles go a long way toward helping luxury hotels and resorts meet and exceed their guests’ expectations.
Below, we’ll explore the five places where your luxury hotel needs the finest textiles, breaking down guest expectations, how textiles can help and purchasing tips.
1. Bedroom
What Guests Expect
Hotel guests want an immaculate room that helps them relax and enjoy a good night’s sleep. They also want to feel comfortable! In the bedroom, that means warm yet breathable bedding, smooth and soft sheets and just the right variety of pillows.
The Role Textiles Play
Luxury hotels should outfit their guestrooms with a variety of linens and textiles designed to meet guest expectations:
- Pillows & Pillowcases: A good pillow can make or break your shot at a good night’s sleep. Give guests a choice between firm or plump pillows by providing a variety. Cover each with a pillow protector and white pillowcase to maintain hygiene and create a crisp, clean look.
- Sheets: Fresh, clean sheets add an inviting touch to any hotel room. They convey your commitment to cleanliness while creating a desirable sleeping spot for your guests. Provide durable yet comfortable sheets like our Performance Twill Luxury Sheets that last up to 200 industrial launderings.
- Mattress Encasement: Your guests won’t see the mattress encasement, but it plays a crucial role in creating the clean atmosphere your guests desire. Mattress encasements like the one from Healthy Sleep Advantage protect the mattress from liquid, dust mites, skin cells, bed bugs, bacteria growth and more.
- Duvet Covers & Inserts: Available in down or down alternative, duvet inserts regulate temperature as you sleep, providing guests with year-round comfort. Duvet covers reinforce your commitment to cleanliness and hygiene. If your hotel favors down bedding, keep alternatives on hand for your guests with allergies.
Tips for Buying Hotel Bedroom Textiles
When buying bedroom textiles for your luxury hotel or hotel clients, focus on finding the right balance between comfort and longevity. And, whenever possible, choose white bedroom linens and textiles. White not only looks tranquil and relaxing, but it signifies cleanliness too.
The following articles will guide your decision-making as you choose what pillowcases, mattress protectors, sheets, and duvet covers to purchase:
- Fitted Sheets vs. Flat Sheets
- What is a Thread Count?
- 4 Tips for Protecting Hotel Bedding and Mattresses
- Cotton Percale vs. Cotton Sateen Sheets
- 8 Different Fibers Used to Make Hotel Sheets
- Venus Patented Performance Twill Sheets Last 4x Longer than Cotton Sheets
2. Bathroom
What Guests Expect
First and foremost, hotel guests want a clean bathroom. And when they step out of a hot shower or bath, they expect a towel that’s plush, gentle on the skin and super absorbent. Many travelers also care about the environment; they look for reusable hand towels and other sustainable initiatives.
The Role Textiles Play
Choosing the right towels and bathroom linens doesn’t have to be complicated:
- Bath & Hand Towels: Medium-weight to heavy-weight cotton towels offer guests the plushness and absorbancy they want. Luxury hotels can’t go wrong with long-staple cotton towels—they are highly absorbent and softer than regular cotton.
- Robes: Provide plush one-size-fits-all bath robes. They’ll deliver the comfort and luxury your guests crave.
- Bath Rugs: Washable, anti-slip bathroom mats add safety, protection, comfort and style to any luxury resort or hotel bathroom. Plush, white mats will add to the room’s sense of luxury and cleanliness.
- Shower Curtains: Mold-resistant, water-resistant and easy-to-clean shower curtains go a long way toward creating a clean, hygienic bathing space. Balance light and privacy when choosing the style for a sophisticated look.
Your hotel can also meet hotel guests’ sustainability expectations by adding signage that asks guests to hang up towels they’re planning to reuse and to leave those that require washing on the bathroom floor.
Tips for Buying Hotel Bathroom Textiles
When buying bath towels for your hotel or hotel clients, pay special attention to the towel’s weight, fabric type, construction and size. Aim for white towels and robes, too. They’re not only easier to keep clean, but they scream luxury.
Read the following resources for more helpful tips:
- Complete Guide to Buying Bath Towels for Hotels
- Hotel Towel Tips – What is GSM?
- Two Reasons Low Twist Cotton Towels Are Better for the Environment
- The Robe – A Fun and Versatile Garment
- The Bath Rugs and Shower Curtains Your Hotel Needs
3. Restaurant
What Guests Expect
Guests expect elegance and cleanliness when entering a luxury hotel or resort’s restaurant. From coordinating dinnerware to decor on the walls to the table linens, diners want to be impressed. They want to see sustainability efforts in your restaurant, too.
The Role Textiles Play
Choosing the right linens and textiles for the front and back of your hotel restaurant can help hotel restaurants build trust with diners and elevate their stay:
- Cloth Table Linens: According to the Textile Rental Service of America (TRSA), tablecloths are five times cleaner than bare tables. A 2013 Milliken survey also revealed that 84% of surveyed consumers associated tables set with a cloth as being environmentally friendly. Plus, tablecloths look more impressive than disposable table coverings or bare tables.
- Cloth Napkins: The 2013 survey from Milliken found that consumers prefer cloth napkins at sit-down restaurants. And a large majority of diners associate cloth napkins with better food quality, better service and better restaurant appearance and ambiance. Cloth napkins will impress your guests while improving the perception of your restaurant.
- Bar Mops & Kitchen Towels: Use bar mop towels for front-of-the-house activities like bussing tables and wiping down glassware. Reserve kitchen towels for back-of-the-house activities like wiping down prep stations, cleaning spills and drying hands. Doing so will help prevent unwanted cross-contamination and create a clean, hygienic restaurant for your guests.
Tips for Buying Hotel Restaurant Linens
You aren’t tied to white here! Choose restaurant table linens and cloth napkins that reflect the restaurant’s branding and overall style. Consider the overall tablescape and atmosphere you hope to create in your dining room.
Before making any purchases, consider these resources:
- What Table Linen Colors Say About Your Restaurant
- Benefits of Reusable Napkins and Table Linens During a Pandemic
- Bar Mop Towels vs. Kitchen Towels
- Why You Should Care About the Quality of Your Bar Towels
- Things to Consider when Choosing a Textile Manufacturer for Your Restaurant
- 3 Things You Need From Your Restaurant Linens
4. Pool
What Guests Expect
Guests at your luxury resort or hotel expect large, luxurious towels available poolside. They don’t want to carry bath towels from their hotel room to your indoor or outdoor pool. Some guests will use towels to dry off after a swim while others simply want to lay out and tan.
The Role Textiles Play
Luxury resorts and hotels that offer the following can meet guest expectations with ease:
- Pool & Beach Towels: A luxury beach towel between 15 to 20 lbs./dz will deliver the plushness and coziness your guests desire. Large, luxurious towels may cost more upfront, but they give guests more versatility as they dry off, lay down on the beach or wrap the towel around their waist.
- Lounge Chair Covers: If your property has chaise lounge chairs, offer chaise lounge chair covers. They’re soft, absorbent and comfortable. Plus, they make lounging in the sun more hygienic. Add embroidery to impress your guests.
Tips for Buying Pool Textiles
Luxury resorts and hotels should look for large, plush, highly absorbent pool towels. Choose 100% cotton to maximize absorbency and a heavier weight with two-ply yarn to maximize durability. The colors are up to you! Stick to classic white or pick stripes to give your outdoor space a fun vibe.
The following articles can help you make decisions about the right textiles for your hotel pool or beach area:
- How to Choose the Right Pool Towels for Your Hotel
- Purchase the Best Linens for Your All-Inclusive Hotel
5. Spa
What Guests Expect
Unsurprisingly, guests want to feel pampered at your spa. They want cleanliness, soothing white colors and plush, luxurious linens. Everything should look and feel tranquil, promoting the relaxation and rejuvenation they desire—and are paying for.
The Role Textiles Play
Linens help set the tone at your spa. The last thing guests want on a day set aside for relaxation is a scratchy robe or towel. Elevate the spa experience at your hotel by offering:
- Spa Towels: Choose the softest, most absorbent cotton for your spa towels to deliver a truly relaxing and comfortable spa experience. White towels that are patterned or textured will help your spa feel luxurious rather than clinical.
- Robes: Guests spend a lot of time in their robes on spa days, so they need to be as comfortable as possible. Spa robes should envelop guests in soft, plush cotton. Consider offering robes in different heights to accommodate shorter spa-goers.
Tips for Buying Spa Linens
A luxury hotel with spa offerings needs luxurious linens for spa users. Everything from the hand towels in spa bathrooms to the robes that guests wear should be plush and highly absorbent.
As you evaluate what’s right for your luxury spa, consider the following resources:
- The Importance of High-Quality Towels for Your Spa
- Why You Need to Upgrade and Maintain Your Spa Linens
- When Revamping Your Spa, Be Sure to Choose the Right Colors
- Meeting Expectations at Your Spa Resort
- Considerations When Your Spa is Choosing a Linen Manufacturer
Venus Offers A Suite of Products, For Every Room
Let Venus help you outfit your luxury hotel with only the finest linens. Our textile experts understand what’s needed in every room and can assist you in picking out the right product offerings for your hotel or industrial laundering business. Simply give us a call at 800.421.6599 or email us at [email protected].
