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J.D. Power rankings: Hotel staff key to high guest satisfaction score

Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily
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Hard Rock plans eight properties across Brazil

Hard Rock Hotels has revealed plans for the development of eight hotels with approximately 3,000 rooms in several cities throughout Brazil, including São Paulo,
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Reverb Coming to Tampa; More Hotels in the Works

Tampa will be the home of the latest addition to Hard Rock’s Reverb brand, plus other projects are underway. Here’s a look: Reverb to
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Hard Rock Opens First Reverb

HOLLYWOOD, FL—Hard Rock Hotels has officially opened the first Reverb by Hard Rock in downtown Atlanta. In partnership with industry leaders across the hospitality,
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Hard Rock Introduces Fully All-Inclusive Concept

MIAMI—The all-inclusive Hard Rock Hotels of Mexico and the Dominican Republic are officially putting an end to the use of resort credit. In its place, Limitless All-Inclusive will
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Hard Rock Urges Guests to Play Hard and Purify Harder

ORLANDO, FL—In an effort to get guests to “play hard and purify harder,” Hard Rock Hotels has expanded its Sound Body wellness program with
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