Partner news

This week’s Partner News is highlighted by Agilysys teaming up with Swire Hotels; Stayntouch partnering with Main Street Hospitality; and IDeaS RevPlan’s total revenue forecasting module being piloted by Loews Hotels & Co. Read about all that and more below.

Swire Hotels teams up with Agilysys
Agilysys Inc. has revealed that Hong Kong-based Swire Hotels has activated Agilysys solutions in all its Hong Kong properties and plans to extend these across its entire property portfolio.

The comprehensive suite from Agilysys includes Agilysys Seat, an online seat reservation, wait-list and venue management system that optimizes both revenue and guest satisfaction; InfoGenesis POS using the IG 12UX client, a leading hospitality market POS system; and IG OnDemand, a guest-facing contactless food and beverage (F&B) ordering solution for guest delivery or pickup across venues.

Swire Hotels is a group of seven properties under The House Collective and EAST brands, with locations in Hong Kong, the Chinese Mainland and the U.S. The hotel group is known for personalized service and unique guest experiences and is dedicated to enhancing sustainability across its properties.

Stayntouch partners with Main Street Hospitality
Stayntouch, a provider of cloud hotel property management systems (PMS) and guest-centric technology, has partnered with Main Street Hospitality, a Massachusetts-based boutique hotel management group, delivering its mobile PMS across seven properties in the New England area, including Hammetts Hotel in Newport, RI (pictured above).

While focusing on boutique properties that promote tourism, sustainability and connections to the local community, Main Street Hospitality is now embarking on a phase of growth by creating clusters of properties across the Northeast and other parts of the U.S., according to the company. It chose Stayntouch because it needed a PMS that could easily scale with its business, significantly reduce the time and resources spent on training staff and deliver a mobile check-in option to help enhance the welcome experience for its guests.

“Main Street Hospitality will be expanding rapidly in the coming years, and we wanted a PMS that could grow with the pace of our business,” said Greta Kipp, VP, performance, Main Street Hospitality. “We are very impressed with Stayntouch’s ability to deliver frequent product updates without disrupting the customer experience, as well as with their engaging client success team, which is available around the clock if we need support. We also find the Stayntouch platform to be exceptionally nimble and intuitive, which has proven to be a critical asset in quickly training new hires. The option to utilize mobile welcome is also a major plus, as it provides our guests with a convenient and personalized way to check-in.”

IDeaS revenue forecasting module to be piloted by Loews Hotels & Co.
IDeaS, a SAS company, has revealed that Loews Hotels & Co. will pilot the total revenue forecasting module in IDeaS RevPlan, a cloud-based tool that streamlines forecasting and budgeting processes for rooms, food and beverage and other income.

Loews has already successfully leveraged RevPlan’s automated financial forecasting capabilities for guestrooms, gaining significant time savings across its portfolio. The company will now move to the next phase of its RevPlan rollout by piloting automated food and beverage and other income forecasting and budgeting to drive greater efficiency and profitability.

The hospitality industry has long been challenged to forecast food and beverage accurately and efficiently, often leading to under- or over-staffing. RevPlan will solve this issue by enabling Loews to budget and plan for its food and beverage operations based on more scientific forecasting methods.

IDeaS RevPlan will empower Loews Hotels & Co. to increase the profitability of all its revenue streams—from guestrooms to food and beverage—with automated forecasting for more precise planning and operational efficiencies.

Nomadix appoints Michael Gray as global VP, strategic partnerships
Nomadix Inc​. has named Michael Gray global VP, strategic partnerships, where he will be focused on building deeper relationships and programs for hospitality brands, management companies and ownership groups. A hospitality, networking and enterprise communications veteran, Gray will closely align key technology initiatives with hospitality brand partners to increase value around products and services and meet their unique standards and requirements, according to the company.

In previous roles, he led hospitality technology efforts for NEC, BellSouth, FCS Computer Systems, Cardola USA and other resale channels. For the past six years, Gray has served as a board member on AHLA’s Vendor Advisory Council.

Mainsail Lodging & Development partners with SONIFI Solutions
When Mainsail Lodging & Development was looking for a technology partner for three of its new-build hotels opening within a few months of each other, it found the solutions, services and end-to-end support it needed from one provider: SONIFI Solutions.

For the Epicurean Atlanta, Autograph Collection, it was important for the guestroom TV platform not only to provide guests entertainment—including the ability to stream content, watch on-demand movies and get premium programming— but also to showcase the hotel’s unique culinary offerings and property amenities. SONIFI’s next-gen interactive TV, SORA, and secure streaming solution, STAYCAST, covered everything Mainsail needs to provide the best guest entertainment experiences.

The same SONIFI technology for in-room entertainment and promotional opportunities was deployed at Hotel Forty Five, a Tribute Portfolio Hotel, but was once again customized to the property’s branding and personalized to the boutique hotel’s guests. Hotel Forty Five also had SONIFI install its guest internet network.

For the Residence Inn by Marriott Tampa Wesley Chapel—located on the Winegrass Ranch Sports Campus—SONIFI installed Marriott’s GRE and GPNS platforms for the TV programming, live streaming and WiFi networking.