eTip, the digital tipping and financial benefits platform tailored to service sector businesses, is now an approved digital tipping provider of IHG Hotels & Resorts.
This partnership enables associates across IHG’s network of more than 6,000 franchises, managed properties, restaurants and bars to access eTip’s contactless tipping technology.
“We are seeing an increase in market demand for a fast, reliable, and fully digitized tipping experience for hotel guests and employees in the hospitality industry,” said Yanilsa Gonzalez-Ore, SVP, Visa Direct, which is also a partner of eTip. “eTip now offers a digital tipping solution, enabled by Visa Direct, to modernize that process for their guests and employees.”
eTip doesn’t require a mobile app download or login credentials. Guests scan a QR code using the camera on their mobile phone, tap the banner on their screen and then tip using their preferred payment method. eTip also offers “tap to tip,” allowing guests to pay through an NFC-enabled QR code. Once a guest leaves a tip, associates can receive the tip in their bank account on demand and in real-time through Visa Direct, eliminating the need to wait for a tip to be paid through the weekly or biweekly payroll process.
“IHG truly embodies the concept of a hotel group that understands how great technology powers exceptional experiences,” said Nicolas Cassis, cofounder/CEO, eTip. “We’re proud to have been chosen as a key part of that strategy and look forward to using the power of gratitude to deliver unprecedented levels of employee and guest satisfaction. With eTip’s technology and our ability to drive greater financial stability for their hardworking and valued staff, we’re helping them do just that.”
