HB Exclusive: Shamin Hotels partners with eTip

Shamin Hotels has designated eTip, a digital tipping and financial benefits platform tailored to service sector businesses, as its exclusive digital tipping partner. Now, the two million guests who annually stay at Shamin Hotels’ 76 properties can seamlessly and securely express their gratitude to the more than 3,000 associates who work at the properties.

“Our daily mission is to work to create the ‘Shamin Touch,’” said Neil Amin, CEO, Shamin Hotels. “Today, we’re doing just that, recognizing the increasing technological preferences of our customers and responding accordingly with a state-of-the-art tipping solution that supports our passionate associates.”

eTip requires no mobile app download or login credentials. Guests scan a QR code using the camera on their mobile phone, tap the banner on their screen and then tip using their preferred payment method. eTip also offers “tap to tip,” allowing guests to pay through an NFC-enabled QR code. Once the guest leaves a tip electronically, associates can quickly receive it in their bank account, eliminating the need to wait for a tip to be paid through the weekly or biweekly payroll process.

“As we pioneer the future of hospitality with partners like Shamin Hotels, we look forward to enhancing guest experiences and uplifting the lives of associates,” said Nicolas Cassis, cofounder/CEO, eTip. “At eTip, we believe in the power of innovation to create a ripple effect of positive change. Together, we’re rewriting the script of service, one digital tip at a time.”