Safety, in any environment, is paramount. WorldSafe understands this, supplying vetted security solutions to protect organizations. WorldSafe vets safety technologies, training and response protocols to minimize or eliminate crises. Safety is of particular concern in hospitality, due to the high amount of activity that leads to liability, loss and injury.
WorldSafe’s findings are free of charge and allow hoteliers to focus on their responsibilities and day-to-day operations. We spoke with Joseph Heinzen, chief safety officer, WorldSafe, about how hoteliers can take advantage of its services and get back to doing what they do best: hospitality.
What is WorldSafe? How did it come to be?
WorldSafe provides tailored safety solutions using innovative products for all emergencies. We offer a free assessment meeting to devise a customized protection plan, including selecting and implementing the best tools and services.
Why is WorldSafe so vital in the hospitality industry?
WorldSafe is crucial for hotels as prioritizing employee safety enhances guest trust and satisfaction. A secure environment boosts employee morale, leading to top-notch service and positive online reviews. In a competitive market, a strong safety culture sets hotels apart, attracting socially conscious travelers. With WorldSafe’s expertise, hotels can effectively leverage safety as a unique selling point, bolstering their reputation and bottom line.
What makes WorldSafe different from others of its kind?
What makes WorldSafe different is that we behave as a true extension of the teams and clients we work with at no cost to them. We are there to help them make the best, most informed decisions possible. In that, WorldSafe vets various life safety technologies and shares its findings with clients to equip them to make the most informed safety decisions possible for their property, staff and guests. Our Board of Directors is composed of a veritable who’s who in the safety and technology landscapes—everything from Chief Safety Officers for the largest real estate asset management companies in the world, to former Navy SEALS, and even, CTOs from the Fortune 500. All with the very deliberate intention to make our world safer, together. In the end, we all have to be in”it” together. When we do this, here are some of the areas we consider:
- Methodology (does a safety solution adhere to WorldSafe best practice safety standards)
- Disaster Recovery Plan Testing (will the service be available/failover during a flood, fire, or weather event at their data center)
- Load Test (we simulate extreme loads on their network to see where the breaking point is and if that threshold meets our expectations)
- Support (are they there when their clients need them)
- Executive Team (audit of applicable and relevant safety backgrounds on-staff)
- Cost (does cost-of-service line up with the market and do clients get a great service at a fair price)
How can it help benefit hotel owners, specifically?
WorldSafe can benefit hotel owners by enhancing their establishment’s reputation and trustworthiness. Prioritizing employee safety with WorldSafe’s tools and strategies ensures a motivated workforce, leading to improved guest service and satisfaction. Positive online reviews from this can boost occupancy rates and revenue. Moreover, a strong safety culture can differentiate the hotel from a saturated market, attracting a broader clientele, especially socially conscious travelers, thus ensuring higher returns and a strengthened brand.
What can hotel owners expect from WorldSafe? What do you offer hotels?
- Tailored safety solutions: Customized plans to address the unique challenges of hotels, ensuring the protection of both guests and staff.
- Assessment calls: Expert consultations to evaluate existing security measures and areas of improvement.
- Optimal tools and services: Strategic recommendations on the best safety tools and services suited for the hotel’s specific needs.
- Implementation assistance: Close collaboration to ensure a seamless transition when adopting new safety processes or technologies, minimizing disruptions.
- Ongoing support: Continued guidance and assistance to adapt to evolving safety needs and challenges in the hospitality industry.
Hotel owners can enhance their brand’s reputation and profitability by partnering with WorldSafe to ensure a safer environment, ultimately leading to an improved guest experience and greater trust.
What are some current challenges the hotel industry is facing? How can WorldSafe help overcome those?
New legislation is requiring hotels to follow laws surrounding panic technology for employee safety, we help keep the hotels compliant. We have a blog about that here.
Are you currently working on expanding your offerings? What are some goals you have?
We are continually expanding our range of offerings. Our primary focus lies in both proactive and reactive crisis management measures. This encompasses a wide spectrum of solutions designed to empower our clients to excel in the Four Pillars of Safety, which are Prepare, Prevent, Protect and Respond.
Anything else readers should know?
Certainly, it’s important to understand that implementing effective safety measures is grounded in quantifiable science for any scenario. When making these crucial decisions, the key is to access accurate and reliable information. As a standard practice, thorough research and collaboration with a trusted team specializing in life safety and asset protection methodologies and technology are essential. The ripple effect of inadequately addressing these concerns can manifest in various ways, such as increased insurance costs, diminished property valuations, reduced employee retention and even a decrease in a hotel’s foot traffic.
