Tripadvisor names new chief product officer, COO

Tripadvisor has appointed two veteran technology and business leaders to key roles within its Tripadvisor Core business: Sanjay Raman to chief product officer and Kristen Dalton to COO.

“Placing the traveler and our partners at the heart of everything we do is a key component of our strategy,” said Matt Goldberg, CEO, Tripadvisor Group. “These two executives have deep leadership experience building consumer internet businesses and scaling digital media and marketplace products that will help us deliver on our strategy, With the addition of a product visionary like Sanjay and a strategic operator like Kristen, we believe we are well positioned to execute on our strategic vision for Tripadvisor.”

In his new role, Raman will drive innovation, development and iterative improvements within Tripadvisor’s suite of products and services focused on serving travelers, diners and partners, including accommodation providers, restaurants and advertisers. He joins Tripadvisor after having served in key product roles, most recently at Airbnb and Houzz. While at Greylock, he worked with and led investments in several early-stage consumer marketplaces. Raman started his product career at Google where he led teams on the Google Video and Google Apps products.

“I join this company with a passion for innovation and a dedication to ensuring the travelers and partners we serve always have a positive experience when using our travel tools, engaging with our community and leveraging our numerous services to ensure we live up to our potential as the most trusted, most important travel guidance platform in the world,” said Raman.

Dalton is responsible for strategy development and operational planning and execution. Before joining Tripadvisor in 2019, she previously served as the VP of financial planning & analysis and served as the interim leader of the Tripadvisor B2C organization. Her previous experience includes strategy and finance leadership roles at Vistaprint, Chubb, and AXA Equitable. She started her career at Ernst & Young.

“Tripadvisor is such an important brand to travelers around the world, and we have an incredible legacy as a company,” said Dalton. “Our work has an impact on how people experience the world and the businesses that make meaningful travel possible. We are bringing together the best people and strategy to deliver on our next chapter of growth.”