NATIONAL REPORT—With an ever-increasing dependence on technology, the tools and solutions that hoteliers use must change and evolve with the times, offering more sophisticated tools and enhancements. Here’s a look at some of the ways technology providers are doing just that.
TravelClick Unveils Revamped Rate360 Platform
TravelClick has unveiled the newest version of its hotel rate-shopping product, Rate360.
New Rate360 features include the following: a shop now function, in which rates are updated in real time with a click of a button; an interactive interface that guides customers to key insights and important data; meta shopping, which gives a full view of rate parity across sources; and side by side rate and demand data, in which Demand360 enables hoteliers to see future rates and occupancy data side by side for a complete market picture.
“With the competition for room stays ever increasing, it is essential that hoteliers can immediately see rate changes in their market,” said Greg Sheppard, SVP, business intelligence, TravelClick. “This latest version of Rate360 gives hoteliers the realtime data they need, from a partner they trust, and all through an easy-touse interface.”
SkyTouch Integrates with Choice Hotels’ New Global Reservation System
SkyTouch Technology, the company that powers ChoiceAdvantage, the property management system (PMS) used by more than 6,000 Choice Hotels properties, has integrated with ChoiceEdge, Choice Hotels’ new cloud-based global reservation system (GRS).
As a distribution engine, the ChoiceEdge platform works as a central hub for reservations, delivering information into the ChoiceAdvantage system in near real-time, while also sending changes to availability and inventory. The platform processes reservations from multiple channels including website, mobile apps and third-party distribution partners.
“The integration of ChoiceAdvantage with ChoiceEdge enables us to meet the growing volume and velocity of the digital demand our industry is experiencing, and the flexibility to adapt to the changing technology needs of guests and franchisees,” said Brian Kirkland, VP of engineering at Choice Hotels.
SpaSoft Reveals Latest Version of Spa & Activity Management Solution
Springer‐Miller Systems (SMS) has revealed the general availability of the latest release of the SpaSoft Spa and Activity Management Solution.
SpaSoft version 6.5 leverages a new technology and development platform to enhance the overall system performance as well as allow for a faster and improved user experience. These technology updates allow SpaSoft to continue to scale and grow: performance and user experience enhancements; advanced reporting engine; customizable dashboard landing page; enhanced scheduling and booking of group classes; and additional integration to casino systems.
Pegasus Solutions Debuts Analytics Solution
Pegasus Solutions has a new cloud-based business intelligence solution called Pegasus Analytics. This new single and multi-property solution is designed to help hotels improve revenue, profitability and market share through a combination of visually rich, interactive context-driven dashboards, powerful data discovery capabilities, data and human knowledge.
Pegasus Analytics supports revenue management and marketing goals by aggregating and pairing data collected and stored across different data sources, including CRS, PMS and Google Analytics, delivering actionable insights for impactful decision making. Within a single intuitive workspace, hotels now have visibility to analyze data such as reservation performance and booking pace, as well as website engagement, live visits and social referrals. This new capability eliminates the intensive tasks of accessing, inputting and analyzing data, and unlocks business-critical insights that hoteliers can immediately act upon, according to the company.