INTERNATIONAL REPORT—Whether it’s celebrating an anniversary, receiving an award, earning a certification, debuting a new product or expanding the business, hotel companies and vendors achieve new milestones on a daily basis. Here’s a look at recent accomplishments:
Angie Hospitality by Nomadix Launches Cloud PBX Service
Angie Hospitality by Nomadix has launched Angie PBX, a cloud phone service delivered through Angie digital guestroom assistants that offers calling capabilities throughout the hotel and meets emergency calling requirements. As the hospitality industry continues to face hardships, this cost-effective solution allows hoteliers to remove outdated equipment, modernize the guest experience, offer touchless functionality and save money each month.
When paired with an Angie digital assistant device, Angie PBX enables a touchless experience through voice-enabled commands. There’s no need for guests to touch the device to call the front desk or call for emergency services. It alerts the front desk and provides authorities with the necessary location details to ensure guest safety. Calls can also be made from the touchscreen and standard phones are offered as an option. The Angie PBX service is generally available in the U.S. and Canada.
Atlantis Casino Resort Spa – Reno Selects Agilysys
Atlantis Casino Resort Spa in Reno, NV, has expanded its existing relationship with Agilysys, Inc. through the addition of its IG Buy kiosk for buffet reservations and payment at its Toucan Charlie’s Buffet & Grille.
Agilysys is helping Atlantis eliminate buffet lines with a kiosk reservation system that enables patrons to easily select the buffet dining time of their choice and pay for their order using kiosks that can be located anywhere on property. With IG Buy, Atlantis enables guests to enjoy the casino and other amenities while they wait for their chosen dining time. By providing a socially distanced guest reservation experience, combined with the buffet Culinary Team directly serving buffet guests, Atlantis has been able to accelerate service while safely keeping its buffet open.
Swyft Partners With CVS to Bring Contactless Kiosks to Hotels
Swyft, has partnered with CVS to bring fully-managed, contactless kiosks to hotel lobbies across the country. These stores supply on-the-go travel essentials, health products, snacks and PPE, while providing guests with safe 24/7 retail access with contactless purchasing.
For hotels, Swyft’s automated stores eliminate the need for a sundries store, providing a convenient retail amenity that is automatically restocked and maintained, providing incremental income through revenue sharing. Most importantly, the solution is completely hands-off for the hotel, requiring no staff training, management, maintenance or internal resources of any kind.
Hatala Joins Cox Business’ Blueprint RF
Blueprint RF, a Cox Business company, has appointed Kathy Hatala as its new director of sales. In this role, she will lead Blueprint RF’s sales efforts with a renewed focus on developing and nurturing relationships with national brands, property management groups and local leadership teams within the hospitality industry.
Hatala is no stranger to the Cox Business family. Before joining Blueprint, she was SVP/principal consultant of national accounts with Speakeasy, a company that helps professionals achieve greater results through more powerful communication. She managed business development primarily in the entertainment & media industry, including Cox Communications, Cox Automotive and Cox Media Group.
Control4 Smart Home System Installed at Hawaii Hotel
Espacio the Jewel of Waikiki in Oahu, HI, has equipped each of its suites with the intuitive, fully automated Control4 smart home system, installed by custom integration firm Engineered Lifestyles.
With the Control4 system, guests can use iPads in the room to control the in-room audio system, climate controls, lighting and motorized window shades, in addition to having immediate access to the hotel’s Intelity hospitality platform for booking spa appointments, setting dining reservations and scheduling tours.
Each suite houses three conveniently-located lighting control panels, complemented by dimmers for individual lamps. For music, guests are given full control over the living room audio experience and the Triad One-powered bathroom audio, which includes access to the Sound Machine commercial music service that allows guests to select or create playlists and browse genre-based collections.
LG Adds Two Series of Affordable 4K UHD Digital Signage Displays
LG Business Solutions USA has introduced two new affordable series of 4K UHD digital signage displays, lowering the entry barrier for 4K UHD commercial communications in stores, restaurants, hospitals, schools, transit centers, hotels, stadiums and offices. Both the UL3G and US340C series are designed to display 4K picture quality with vivid colors and fine details, carry LG’s three-year limited commercial display warranty and are available immediately in a dozen models ranging from 43 to 86 inches (measured diagonally).
The UL3G is a smart display series with a built-in System-on-Chip (SoC) powered by a webOS operating system, enabling a number of advanced features, an intuitive user interface and connects playback without the need for a media player. The embedded webOS Signage 4.1 platform unlocks the opportunity to utilize LG’s robust webOS Signage ecosystem of third-party software applications. The UL3G series also features WiFi content mirroring, Beacon and Bluetooth Low Energy that enable mobile device access to coupons and other shareable items.
The entry level commercial TV signage US340C series has removed the WiFi capability, making it an ideal solution where network security is a priority, like government, financial and even some educational applications. The series supports SuperSign Control, provides 300 nits of brightness and includes a pair of integrated 10-watt stereo speakers. It is recommended for applications requiring up to 16 hours of daily runtime.