This week’s Partner News is highlighted by Beaumier Hotels choosing Cendyn as its CRM platform; Mumford Company completing the sale of a Comfort Suites hotel in North Carolina; and Selina selecting Duetto to drive revenue automation. Read about all that and more below.
Beaumier Hotels selects Cendyn
Beaumier Hotels has selected Cendyn to power CRM across its portfolio of luxury hotels in Switzerland and France.
Using Cendyn’s CRM platform, Beaumier Hotels gains actionable insights into the unique preferences of each guest and delivers unforgettable experiences throughout every touchpoint in the guest journey. Cendyn’s CRM platform provides an in-depth view of each guest’s interests, historical spending and behaviors by allowing access to a unified guest profile that collects and organizes data from numerous sources.
Each hotel in the Beaumier Collection will have access to the data it needs to create tailored guest experiences that increase revenue and nurture loyalty, thanks to the CRM’s ability to automate, segment audiences and deliver real-time reporting.
Mumford Company completes sale of North Carolina Comfort Suites
Mumford Company, a full-service hotel advisory firm since 1978, represented Bholebaba Inc. in the sale of the Comfort Suites Near Camp Lejeune in Jacksonville, NC. The purchaser, Rohit LLC, is a regional hotel owner and operator who will continue to operate the 72-suite property after minimal cosmetic renovations. Ed James and Steve Kirby, both managing principals of Mumford Company, represented the seller in the transaction.
“Having been rebuilt after extensive hurricane damage in late 2017, the property reopened just as the COVID-19 pandemic was starting in 2020,” said James. “Now fully recovered and ramped, this all-suite property is thriving in this military-heavy market in eastern North Carolina.”
Selina selects Duetto to drive revenue automation
Selina, the lifestyle and experiential hospitality brand targeting Millennial and Gen Z travelers, has partnered with Duetto, a leading software as a service provider of revenue strategy solutions, to drive revenue automation and business reporting efficiencies across its portfolio.
Duetto’s cloud-based revenue management solutions will be implemented in 89 Selina locations (including Selina Chelsea New York City, pictured above), optimizing 4,256 rooms globally, with more properties to follow. Selina’s network currently includes 145 open or secured properties across 25 countries and six continents. The lifestyle brand enjoys a strong pipeline of opportunities to further expand its network across large international urban markets.
The company will operate Duetto’s GameChanger revenue optimization application to price unlimited segments, channels and room types in real-time. Duetto’s ScoreBoard business intelligence tool will enable the Selina revenue team to build forecasts and budgets in minutes, based on real-time data sets.
Mills James offers holographic technology
Proto Inc. (formerly PORTL) is the world’s first two-way, interactive holographic communications platform available to hospitality businesses through Mills James, which is looking for U.S. hotels, restaurants and convention center facilities interested in exploring holoportation technology.
Proto features a back-lit cubicle and a large transparent LCD screen, making it look like someone is in the box. The live-beaming technology is the brainchild of David Nussbaum, Proto CEO, who at the onset of the pandemic realized “if you can’t be there, beam there.” Today, there are more than 200 Protos worldwide, primarily used in retail establishments and shopping malls. All it takes to communicate with someone in the box is an internet connection of 15mg to 20mg per second. Speakers can be filmed wirelessly via smartphone and the Proto app, then beamed wirelessly into the Proto box.
PPDS teams with Apple to bring Apple TV to Philips MediaSuite TVs
PPDS, the exclusive global provider of Philips professional TV and digital signage products, has revealed that the Apple TV app is now available to hotel guests on its range of Philips MediaSuite hospitality TVs.
Further reinforcing PPDS’ strategy to offer industry-leading, complete professional TV solutions to the global hospitality market—including advanced back-end control and entertainment choice for hoteliers and hotel guests—the Apple TV app offers viewers a personalized guide to their favorite movies and TV shows across channels, rentals and purchases in a single app. The app is the home of Apple TV+, home to acclaimed series such as “Ted Lasso” and “The Morning Show,” along with the Academy Award-winning film “CODA.”
With the Apple TV app, travelers can watch original series and films from Apple TV+, get expertly curated recommendations for what to watch and pick up where they left off on the shows and movies they’re currently watching.
