LAS VEGAS—MGM Resorts International has introduced a comprehensive plan designed to facilitate the safe return of meetings and conventions at the company’s properties in Las Vegas and throughout the U.S., subject to local regulations and restrictions.
MGM Resorts “Convene with Confidence” plan is the result of months of work with experts and builds on the company’s Seven-Point Safety Plan to provide a comprehensive approach to health and safety. This includes the option for a multi-layered health screening process using Clear’s Health Pass and utilizing on-site rapid, molecular COVID-19 testing that can deliver results within approximately 20 minutes.
“The health and safety of all who pass through our doors is our highest priority,” said Bill Hornbuckle, CEO/president, MGM Resorts. “Convene with Confidence represents the culmination of everything we’ve learned, cutting-edge technology and months of consultation with experts. With this program, we are taking another step forward in safely providing a level of entertainment, amenities and service not seen since before the pandemic began.”
Caryn Seidman-Becker, CEO, Clear, added, “We are thrilled to partner with MGM Resorts in implementing Health Pass to help create safer environments and a seamless experience across their venues and locations. Health Pass is helping thousands of people safely return to work and helping make it possible to gather with confidence and peace of mind.”
“We are excited to provide our healthcare services to this groundbreaking initiative,” said J. Michael McNamara, CEO, Impact Health. “Our mission is to help people return to their lives, and Convene with Confidence will serve as a model for opening businesses and entertainment venues in a convenient and safe manner.”
Convene with Confidence consists of detailed protocols supported by highly trained employees to incorporate health and safety into every aspect of the convention and meeting process. Standard elements of Convene with Confidence:
Planning: Virtual site inspections and careful pre-planning of event, meal and break times to safely optimize guest movement throughout meeting spaces. Various types of events offered include virtual, hybrid or in-person.
Arrival: Pre-registration provided in advance and digitally. Where registration desks and queuing are required, scheduling and physical distancing are implemented and clearly indicated.
Cleaning and disinfecting: High touchpoints cleaned and disinfected regularly; single-use amenities disposed of daily; hand sanitizer available in high traffic areas. Mandalay Bay received accreditation by the Global Biorisk Advisory Council (GBAC), a validation of its cleaning protocols.
Physical distancing: Facilities and floor plans adjusted to meet physical distancing requirements and evolve as needed.
Dining and Break Refresh: Various styles of meal service offered, with an extended menu of pre-packaged options, distributed by servers and attendants.
Optional: Health Pass services utilizing rapid on-site testing: MGM Resorts is partnering with Clear to leverage its new Health Pass technology. Health Pass is a touchless product that links verified identity with COVID-19 health insights—including a real-time health questionnaire, COVID-related test results and temperature checks—via integrated kiosks. This process was utilized in the National Hockey League’s successful return to play at the Stanley Cup Playoffs in Toronto and Edmonton.
Additionally, MGM Resorts is deploying a rapid, portable, molecular, point-of-care COVID-19 test in conjunction with Impact Health.
Through these partnerships, MGM Resorts is offering an optional COVID-19 testing protocol that delivers results within approximately 20 minutes and allows event organizers to create a perimeter for their events and exhibitions.