Hotel Investor Apps (HIA), the hospitality-specific ERP and Accounting platform, has appointed Matthew Polk as director of customer onboarding.
Polk most recently served as VP, finance at Tourists Welcome and Main Street Hospitality, two hotel management companies in the Northeast, where he handled all aspects of financial strategy, as well as corporate and property accounting functions. He was also responsible for implementing multiple software solutions in these roles.
Charlie Fritsch, CEO, Hotel Investor Apps, said, “[Matt] brings strong hotel accounting and finance depth coupled with hands-on property experience, which will be a great asset and resource for new customers.”
In this new role, Polk will spearhead the customer onboarding process, helping companies transition to HIA’s ERP & Accounting software and managing the implementation timeline. Polk’s focus will be on streamlining communications and processes to make the transition as seamless as possible, according to the company.
“It’s exciting to take my hospitality finance background and apply it to the software side now,” said Polk. “HIA is an innovative company with the foresight to adapt ERP technology for hotels. I am excited about the capabilities we can offer hoteliers to make their lives easier. This technology has so much to offer for both the property and corporate levels. In my new role, I am looking forward to bringing a financial, operational viewpoint to streamlining the onboarding process and helping make the transition to new back-office software easy.”