Marriott restructures executive team

Marriott International Inc. has made a number of changes in its executive ranks.

“The size and scale of our company is significant, and we expect it to be even more so given the exciting opportunities ahead of us,” said Anthony Capuano, president/CEO, Marriott International. “With the recent announcement of two executive departures, I am reshaping my team to ensure we can be nimble and effective in driving strategies to benefit our customers, associates and owners and franchisees around the world.”

CFO Leeny Oberg will lead the company’s global development organization, which is responsible for the strategic growth of the company’s 30 lodging brands, as CFO/EVP, development.

“Leeny has a passion for investing in the growth of our business,” said Capuano, “and will be a powerful advocate for our portfolio of brands—building on the accelerating pace of development activity we enjoyed in 2022 as global recovery continues.”

Drew Pinto, a nearly 20-year company veteran, has been named EVP/chief revenue & technology officer, reporting to Capuano. Pinto will lead sales, revenue management, distribution channels, digital and information technology for Marriott.

“These global platforms are critical to Marriott’s continued growth and profitability and Drew is the ideal leader to innovate and scale these capabilities,” said Capuano.

In addition, the company has appointed longtime Marriott executive Peggy Fang Roe as EVP/chief customer officer, reporting to Capuano. She will be responsible for developing and executing key aspects of the company’s global consumer strategy, including evolving its portfolio of brands, the Marriott Bonvoy loyalty program and developing the end-to-end customer experience using data, AI and innovation to fuel future growth, according to the company.

“Peggy, who will celebrate her 20th anniversary with the company next year, has a passion for understanding consumer behavior and creating compelling experiences,” said Capuano. “She has held a wide range of roles across our organization and has a strong track record for innovation and driving performance, which will be tremendously important in her new role.”

Veteran brand leader Tina Edmundson has been named president, luxury, a role that underscores the company’s commitment to the growth and leadership of its luxury brand portfolio. Marriott’s luxury brands include a portfolio of nearly 500 properties that encompass brands include The Ritz-Carlton, Ritz-Carlton Reserve, BVLGARI Hotels & Resorts, St. Regis Hotels & Resorts, EDITION, The Luxury Collection, JW Marriott and W Hotels Worldwide.

“As we emerge from the pandemic, it is clear guests want aspirational experiences,” said Capuano. “When it comes to luxury travelers, we are focused on the entirety of the experience—making it differentiated, elevated and memorable. Tina is a recognized leader in experiential luxury and lifestyle travel. There is no one better to grow our leadership position in this space and to be a steward of this unmatched portfolio.”

Yibing Mao, a 24-year Marriott veteran, has returned to the company as president, Greater China. She joined Marriott in 1996 and held positions of increasing responsibility during her tenure with the company. Before she stepped down in 2020, she held the position of SVP/chief legal counsel, Asia-Pacific.

“During [Yibing’s] time with the company, she led Marriott’s efforts to develop a strong profile in Asia, and forge substantive and collaborative relationships with owners and key internal and external stakeholders,” said Capuano. “Yibing is exactly who we need to lead the next chapter of growth for Marriott in Greater China.”

Under the company’s new structure, Marriott’s continent presidents will all report directly to Capuano. Besides Mao, that includes Satya Anand, president, Europe, Middle East & Africa (EMEA); Brian King, president, Caribbean & Latin America (CALA); and Raj Menon, president, Asia-Pacific excluding China (APEC). Liam Brown, group president, U.S. and Canada, will continue to report to Capuano.