Maestro PMS has introduced its latest update to its user interface through Maestro Touch. This update brings its PMS features to all tablets or touch-capable devices on the property.
With Maestro Touch, operators can access and manage front-line PMS functions across any touch-capable device. Touch-based operations simplify operations processes, reduce training time and improve your operations team’s capabilities at the front desk, according to the company.
Maestro Touch features an easy-to-use and intuitive design created from the ground up to complement current user behaviors. Its simple workflow allows hotels to train new staff quickly without compromising Maestro’s full capabilities.
“Maestro continues to invest in mobile operations tools because we believe they are the future of hotel operations and profitability, and Maestro Touch is the next phase of our commitment to providing these capabilities to independent operators everywhere,” said Tim Major, president, Maestro PMS. “Through Maestro Touch, hoteliers will have access to a touch-based interface designed with hoteliers in mind, prioritizing their operations needs and considering their workflow first. Today’s workforce is well-versed in touch-based technology, and Maestro is combining this affinity with the utility of mobile operations to create a leaner, more capable workforce at the front desk.”
Built specifically for tablet use, Maestro Touch prioritizes the tasks that matter most to front-line staff, including:
- Checkout functionality: The platform simplifies the checkout process with touch controls designed for tablet use. Operators can access guest folios, review all charges associated with a stay and generate detailed invoices, all supported by a redesigned user interface.
- Digital signature capture: A front desk team can easily capture guest signatures on a digital registration card using the platform on mobile devices.
- Real-time room availability: The interface allows front desk operators to quickly access up-to-date information on room number availability and status, allowing hotel staff to identify and assign rooms to guests based on property updates.
“Since we began using Maestro Touch four months ago, our ability to offer a unique, intimate arrival experience has only improved,” said Kevin Aanstoot, guest relations manager at the Tuscany Residence Aruba. “Our property offers a personal check-in experience where we lead guests to their personal suites, and Maestro Touch has simplified our delivery. Our staff can check in guests using just a few buttons and one task form, and using mobile tablets, guests can view all their details and sign documents all on the same device. We recommend Maestro Touch 100%, especially for properties looking to provide a personal touch or reduce lines at the front desk.”
