Economy-extended-stay hotel brand LivAway Suites, has entered into partnerships with two tech companies to enhance its operations.
The company has partnered with hospitality management platform HotelKey to streamline and enhance its technology-driven processes for operations and guest experience. HotelKey will power LivAway Suites’ strategic technology stack for its hotels across the country. The tech company’s cloud-based platform provides a fully integrated suite of hospitality products that optimize hotel performance while streamlining the overall guest experience. With HotelKey’s software solutions, LivAway Suites can efficiently handle guest check-ins and checkouts; manage room availability and rates; and process reservations from multiple channels, all of which will be tracked with dashboard analytics enabling better decision-making by its hotel owners.
“Our partnership with HotelKey reinforces our tech-forward and innovative approach to hospitality and the extended-stay category,” said Kevin Dailey, COO, LivAway Suites. “We chose HotelKey because they are highly adaptive, brilliant programmers who have carved out a unique niche in the extended-stay arena. HotelKey’s efficient and flexible technology will allow us to maintain our lean operating model while elevating LivAway’s guest experience versus the competition.”
Aditya Thyagarajan, cofounder/president, HotelKey, added, “HotelKey is thrilled to announce our partnership with LivAway Suites. LivAway Suites’ commitment to being a leader in incorporating technology into its guest experience makes them an ideal partner for HotelKey. Not only do we share the same values in innovation, but we see the vision of LivAway Suites and their bright future in the extended-stay segment. Together, we will work to break the mold of what ‘extended-stay’ can be.”
LivAway Suites has also partnered with software-as-a-service company Virdee to strengthen its technology-forward brand standards for guests.
The collaboration will implement a variety of user-friendly technologies in order to enhance and streamline the overall guest experience. These technologies include self-serve check-in, around-the-clock virtual reception and pre-check-in options, as well as other web, mobile and kiosk services. Through the digital guest engagement platform, customers will enjoy 24/7 touchless check-ins and digital room keys all from the palm of their hand.
For developers, this partnership will provide a competitive advantage, operational efficiencies and the ability to drive more revenue through cross-sale opportunities within the check-in process and add-ons available through the app, the companies report.
“Contactless technology is a boon for our industry, and our partnership with Virdee provides a seamless digital guest service solution through mobile, kiosk and online—at the same time offering additional revenue streams and reducing operational costs at each LivAway Suites hotel,” said Dailey. “Our partnership with Virdee doubles down on our commitment of being the most tech-forward brand in our segment ‘because our guest deserves better.'”
Branigan Mulcahy, cofounder, Virdee, added “LivAway Suites’ technology-centered, developer-focused approach makes them an ideal hospitality partner for Virdee. Leveraging the operational efficiencies that Virdee offers, gives LivAway Suites an innovative leg up on their competition in the extended-stay segment.”