IHG Hotels & Resorts (IHG) has appointed Wei Manfredi as SVP, AI and architecture. In her new role, she will guide the company’s AI strategy; further strengthen its technical and data architecture; and continue to foster partnerships with leading technology organizations.
Manfredi brings a blend of deep technology expertise and franchise understanding, according to the company, which will help IHG to harness the power of AI while keeping human moments at the heart of hospitality. Her experience spans leading global companies, including McDonald’s, Google Cloud, Lululemon and Visa, as well as advisory roles with top tech boards. She’s been named a top AI leader for 2026 and one of the 100 most influential AI leaders in America.
“Wei has a proven track record of leading AI-driven strategies for global brands,” said Jolie Fleming, chief product & technology officer, IHG Hotels & Resorts. “Her appointment reflects our commitment to responsible innovation—supporting our owners, optimizing operations and engaging guests in new ways. We’re excited to build on our momentum and shape the future of hospitality together.”
IHG’s ongoing investment in technology is designed to deliver tangible benefits for owners and guests and support IHG teams with smart, secure solutions, the company reports. By pairing innovative technology with the warmth of human hospitality, IHG is committed to creating experiences that matter, today and into the future.
Recent technology-enabled milestones include IHG rolling out its new revenue management system to more than 6,700 hotels worldwide; launching its new property management system in 2,000 hotels; debuting machine translation for more than 20 brands; driving AI-powered automations; and its IHG One Rewards app serving as a digital travel companion for guests worldwide.