IHG Hotels & Resorts (IHG) has appointed Mark Sergot as its new chief development officer (CDO) for the Americas. He will lead the company’s Americas development organization, including its current leadership team, spearheading the region’s growth strategy across the U.S., Canada, Mexico, Latin America and the Caribbean.
Sergot has more than 25 years of industry experience in sales leadership roles across global hospitality organizations. He joined IHG in 2020 as VP, global sales operations and enablement. Since 2022, he has led IHG’s global sales organization as SVP, global sales, overseeing the Americas and global accounts teams, guiding strategy, operations and events while partnering with regional sales leaders worldwide.
In his new role, he will lead the growth of IHG’s hotel deal pipeline across its luxury and lifestyle, premium, essentials and suites portfolios, while deepening owner relationships and unlocking opportunities in strategic growth markets.
“Mark is a proven commercial and sales leader whose analytical rigor, disciplined approach to talent and success building high‑value customer relationships has transformed our global sales organization,” said Jolyon Bulley, CEO, Americas, IHG Hotels & Resorts. “His enterprise‑wide mindset and career hospitality experience will be an asset to our Americas growth strategy and ambition.”
Prior to IHG, Sergot spent more than 16 years with Fairmont Hotels & Resorts. He also currently represents IHG on the board of the U.S. Travel Association.
