Highgate has appointed Mike Uwe Dickersbach as chief digital officer.
In this newly created role, he is responsible for leading Highgate in identifying and implementing cutting-edge technologies to further position the organization as a best-in-class hospitality leader for associates, guests and partners, the company reports.
He also supports the company’s hotel portfolio by building strategic initiatives that can further enhance guest experiences through technology and intelligence. He is focused on driving innovation through forward-looking, transformative technologies that will help Highgate and its partners meet short and long-term business objectives.
“Technology has always played a critical role in Highgate’s ability to deliver best-in-class experiences for guests and maximize revenue for hotel owners,” said Arash Azarbarzin, CEO, Highgate. “Welcoming Mike back to Highgate to lead our IT innovation strategy will ensure that we continue to integrate the most cutting-edge technologies into our organization and extend these efficiencies and opportunities to our partners.”
Dickersbach added, “After almost a decade, I am honored to return to Highgate, a company that understands the importance of having IT as a core component of its broader strategic vision. I am thrilled to be working with such a talented team of professionals who are committed to achieving the highest standard of excellence.”
He rejoins Highgate after serving as the company’s chief technology officer from 2015-2017. Since then, he served leadership roles such as director of technology projects at HEI Hotels & Resorts and EVP/chief strategy officer, RipplePoint. Most recently, he was VP, global hospitality services at Infor, where he oversaw of a global team of 116+ and implemented strategic software changes to drive services revenue, increase margins and reduce delivery times.
