Stayntouch has been selected as a preferred PMS provider by Sonesta International Hotels Corporation.
Sonesta operates more than 1,100 properties and more than 100,000 rooms across 13 brands on three continents. The company chose Stayntouch to deliver a flexible, scalable PMS solution that supports rapid franchise growth, streamlines operations and enhances the guest experience.
The approval follows a two-year evaluation process, during which multiple platforms were carefully assessed for their ability to meet the demands of a growing franchise model. The platform was chosen to support innovation, scalability and long-term value for owners across Sonesta’s diverse, multi-brand portfolio.
With Stayntouch’s PMS, Sonesta hotels have access to:
- A cloud-native platform that replaces legacy systems with scalable tech for reliable performance and continuous uptime.
- Fast onboarding and intuitive training that accelerate property launches and reduce operational ramp-up time.
- A flexible solution that supports all property types, including full-service, economy, midscale and extended stay.
- Seamless, open integrations that future-proof Sonesta’s tech stack and enables effortless connectivity across systems.
- Responsive, service-driven support that ensures smooth operations and a dependable partnership at scale.
Dan Ferrell, VP, enterprise applications/acting CIO, Sonesta, said: “As we continue to grow our franchised portfolio, we needed a PMS that could match our scale while offering the flexibility and speed today’s hotel owners demand. Stayntouch delivers a powerful, cloud-based platform that’s intuitive for hotel teams, quick to deploy, and adaptable across a range of property types and brand standards, making it an ideal fit for our evolving needs.”
Jacob Messina, CEO, Stayntouch, added, “We are proud to partner with Sonesta as they continue to grow and evolve their franchise portfolio. From day one, it was clear we shared a commitment to empowering hotel teams with technology that’s easy to adopt, flexible to scale, and ready to integrate with the tools they rely on. This partnership is about more than just a platform; it’s about building a foundation that supports Sonesta’s long-term vision and operational success.”
