HB Exclusive: Jessica Kramer named Lodgistics CEO

Lodgistics, a cloud-based operations and collaboration platform provider, has appointed industry veteran Jessica Kramer as CEO.

Today Lodgistics serves hundreds of hotels, including properties in major markets branded under Marriott, Hilton, Wyndham, IHG and Choice flags. Kramer will lead the company’s expansion efforts.

“[Kramer’s] deep expertise in hospitality and technology, combined with her history of success scaling SaaS businesses, make her the perfect pick for our company as we embark on our next era of growth,” said Shaunak Patel, cofounder, Lodgistics and president, Parks Hospitality Group. “Lodgistics was born inside our hotels and created in direct response to our team members’ daily challenges around effectively communicating across teams and efficiently carrying out the wide range of operational tasks that make great hotel experiences possible. That’s why it was crucial to find an executive who had deep, hands-on experience with both fast-growing technology companies and hotel operations. It is this unique and critical intersection of Jessica’s experience and Lodgistics’ DNA that make this the right match.”

Kramer brings to Lodgistics more than 20 years of experience growing hospitality SaaS businesses into category leaders. She previously served in executive leadership roles at TravelClick, ALICE and SevenRooms. She also held a hybrid business strategy and in-house counsel role at Newport Hotel Group, where she was responsible for their ecommerce and technology stack. She currently serves as a board member at the Travel Industry Executive Women’s Network (TIEWN) and is a former board member of Hospitality Sales and Marketing Association International (HSMAI).

“The team at Lodgistics, with the help of Parks Hospitality, has truly built something incredible, evidenced by the impressive word-of-mouth growth and the phenomenal end-user engagement with the platform,” Kramer said. “I am excited to expand that engagement and bring the benefits of our unique people-focused operations platform to the industry. I’m honored to join an already impressive team with a stellar product and important mission. Together, we will continue to deliver innovative solutions that help hotel teams work better together and love what they do.”