Inn-Flow, an all-in-one back-office solution built specifically for hotels, has acquired Lilo, an AI-powered procurement platform designed for hospitality.
As part of the acquisition, Inn-Flow also announced the launch of Inn-Flow Procurement, a new solution that will bring purchasing, vendor management and spend intelligence into alignment with its existing accounting and labor capabilities, creating a more connected approach to finance and operations.
The strategic acquisition of Lilo significantly expands the Inn-Flow platform, enabling hotel operators to manage accounting, labor and procurement within a single system, according to the company. By embedding procurement directly into its existing platform, Inn-Flow will provide hotel operators with a more complete and accurate view of financial performance across their organizations.
The integration of purchasing with accounting and labor data enables faster decision-making, stronger cost controls and more consistent execution across both individual properties and entire portfolios, the company reports.
“Hotel profitability comes down to two cost levers: labor and procurement,” said John Erhart, founder/CEO, Inn-Flow. “Until now, no single platform has connected both. With the acquisition of Lilo, we’ve done just that. This isn’t going to be a bolt-on. It’s a strategic category expansion that will unify accounting, labor and procurement into a comprehensive platform built exclusively for hotels. The Lilo team brings the technology and deep hospitality expertise to make procurement as connected and controlled as every other part of our system. And beyond procurement, this team’s AI capabilities will help us accelerate the innovation our customers are counting on across the entire platform.”
Available immediately as an add-on module for existing customers, Inn-Flow Procurement will initially operate as Lilo by Inn-Flow. Deeper integration, including unified login and real-time financial connectivity, is planned as part of the ongoing rollout. Lilo cofounders Nadine ElAshkar and Javier Araya will join Inn-Flow in leadership roles to support continued product innovation and AI-driven development.
“We built Lilo to fix procurement for hotels, but procurement doesn’t live in isolation,” said ElAshkar, who will now serve as head, innovation, Inn-Flow. “Every dollar spent hits the P&L, flows into budgets and forecasts. The closer procurement is to accounting, the more powerful both become. Inn-Flow was the right partner because they’re the only platform that already connects accounting and labor for hotels. Adding procurement to that system doesn’t just make sense, it makes Inn-Flow the most unified accounting, labor, and procurement platform in hospitality.”