GBTA poll: Business travel continues bouncing back

In the GBTA’s latest Business Travel Recovery Poll— the 29th in the association’s ongoing survey series—global industry responses reflect that bookings and spending continue to recover; international travel is closing the gap on domestic travel; and economic concerns have risen above COVID-19 concerns, even as higher expectations prevail for business travel for 2023.

“We continue to see progress as business travel makes its way back to being a $1.4 trillion global industry, pre-pandemic,” said Suzanne Neufang, CEO, GBTA. “Even as this latest poll shows economic considerations have eclipsed COVID-19 concerns, the industry is showing positive indicators and sentiment for 2023, a strong sign as business travel continues to come back over time.”

Key takeaways from the October GBTA Poll:

  • Domestic travel volume is back to 63% and international travel is back to 50% of 2019 pre-pandemic levels, while 26% of buyers estimate their international business travel volume has recovered to more than 70% of pre-pandemic levels.
  • 78% of travel managers expect the number of employee trips at their company will be higher in 2023.
  • 85% of suppliers expect corporate bookings volume to be higher in 2023.
  • 65% of buyers expect more company internal and external business travel.
  • 75% say their companies are not currently planning to limit business travel due to economic concerns.
  • When asked what primary factors are more likely to limit business travel in 2023, 80% of travel suppliers cite economic concerns, while only 4% cite COVID-19.
  • For companies that allow hybrid or remote working, 44% allow employees to work for extended periods outside the city, state or province where they are based, and 22% of those even allow employees to work outside their home-base country.