Four Seasons Hotels and Resorts has appointed Alejandro Reynal as president/CEO. He succeeds John Davison, a 20-year veteran of Four Seasons, who announced his intention to retire late last year and remains a member of the company’s board.
With more than two decades of executive leadership experience in the global travel and hospitality, business services, and telecommunications industries, Reynal most recently served as president/CEO of Apple Leisure Group, a luxury resort management and leisure travel group, owned by Hyatt Hotels Corporation. From 2011-2019, he was CEO of Atento, a global customer relationship management and business process outsourcing services company. Earlier in his career, he held strategic management positions at Telefonica and The Coca-Cola Company.
“Alejandro is a highly-respected and experienced CEO who will guide Four Seasons through the next phase of its evolution as one of the world’s foremost luxury brands,” said Michael Larson, chief investment officer, Cascade Investment, Four Seasons’ majority owner. “Throughout his career, Alejandro has led and inspired global teams to embrace innovation, leverage the power of data and insights, and deliver top financial performance and value to both investors and customers. We feel deep gratitude toward John and all that he has done to make Four Seasons even more successful and look forward to his contributions as a board member as Alejandro builds on our shared vision toward achieving long-term strategic growth.”
Four Seasons Founder/Chairman Isadore Sharp said, “John Davison has been a tremendous leader and colleague for more than 20 years, and I am deeply grateful to him and our executive leadership team for their unwavering leadership through some of the hospitality industry’s most challenging times. Alejandro joins Four Seasons as we mark the start of a new chapter, building upon our legacy of success and a culture that we have collectively championed over more than 60 years. He is a proven leader and executive, and even more importantly, a person of integrity with a deep commitment to excellence and a keen understanding of Four Seasons values and genuine heart.”
“It is an honor to join Four Seasons, a company I have always admired for its unwavering focus on its values and for the boldness of its innovative spirit,” said Reynal. “I look forward to working with the board, executive leadership team and the more than 50,000 employees worldwide whose dedication to excellence and personalized service sits at the heart of Four Seasons, and continuing to drive our success now and in the future. There are numerous strategic opportunities ahead, and we are well positioned to steer a new course in the luxury space that will further enhance the value and power of our brand.”