Deloitte: Health Concerns in the U.S. Show Signs of Subsiding; Financial Concerns Linger

NEW YORK—Deloitte has released the latest wave of its “Global State of the Consumer Tracker,” which shows anxiety and health concerns may be starting to ease, but financial concerns still remain relatively high. The data provides insights around early demand signals into the recovery of global travel.

Key findings include the following:

  • While leisure travel plans within the summer months remain relatively low, signs of optimism are emerging.
  • Nearly one-third of U.S. consumers (31%) plan to stay in a hotel for leisure travel within the next three months, up from a low of 24% in mid-April.
  • Share of wallet is easing as planned cutbacks for the upcoming month around more discretionary categories including travel are still present, although not as severe.
  • Less than half of U.S. consumers (48%) are concerned about their personal health, down from 57% measured during the peak in early April.
  • Financial concerns are not subsiding with 27% of consumers concerned about making upcoming payments and 43% delaying large purchases.
  • Fear of job loss remains steady, with 37% of U.S. consumers concerned about losing their job.

“With regard to consumer sentiment and behavior, we are observing some early positive signals across the world, which should help give confidence to business leaders as they transition from responding to this crisis to rebooting their recovery,” said Seema Pajula, vice chairman, U.S. industries and insights leader, U.S. consumer industry leader, Deloitte LLP. “While the next few months will be full of challenges, consumers are demonstrating that they are eager to return to some semblance of normal life— even if cautiously. This sentiment can provide a solid foundation for business recovery.”

Now in its third wave (fielded May 12-16), the “Deloitte Global State of the Consumer Tracker,” conducted in 15 countries, queried 1,000 consumers in each country—with insights available on an interactive dashboard. The dashboard provides insight into how consumers across the globe intend to weather this dual crisis.