Cloud hotel property management system (PMS) and guest-centric technology company Stayntouch has partnered with Crestline Hotels & Resorts to deploy its PMS to four of Crestline’s independent properties: The Nordic Lodge, Phoenix Park Hotel, Waldorf Towers South Beach and The Delphi.
“Finding a PMS that could truly support our independent properties—without adding complexity—was a top priority,” said Leah McFarland, SVP, revenue strategy, Crestline Hotels & Resorts. “We needed a platform that empowers our teams with intuitive functionality, reduces manual work and integrates seamlessly with our existing tech stack. Stayntouch delivered exactly that, along with a level of service and responsiveness that makes all the difference. Their team has been hands-on and proactive from day one, ensuring a smooth transition and ongoing support. With Stayntouch PMS, we can run our properties more efficiently while keeping our focus where it belongs—on delivering an exceptional guest experience.”
Priya Rajamani, VP, implementation and support, Stayntouch, added, “Crestline Hotels & Resorts is known for its commitment to operational excellence, and we’re honored to be their PMS partner. Our goal isn’t just to offer best-in-class technology, but to truly be a partner—providing personalized support, quick implementation and a platform that simplifies hotel management while connecting them to other best-in-class solutions. We’re proud to deliver a system that makes operations smoother, improves workflows, and lets Crestline’s teams focus on what they do best—enhancing the guest experience.”
