Actabl has launched two-way integration between Alice and Transcendent. The integration optimizes hotel operations, allowing real-time cross-departmental collaboration between front-of-house, housekeeping and engineering to efficiently manage guest requests, improve guest satisfaction and achieve prime operational visibility and accountability, according to the company.
Designed with ease of use in mind, the integration enables both teams using Alice and engineers relying on Transcendent to seamlessly collaborate and communicate within their familiar systems, eliminating the need for learning new technology. By optimizing workflow processes between teams, the integration significantly decreases guest request resolution times, increases productivity and empowers teams, leading to reduced overhead expenses. Progress is tracked in real-time, offering Alice teams greater visibility to optimize operating costs and Transcendent teams more insights into capital planning processes, the company reports.
“We are thrilled to introduce the two-way integration between Alice and Transcendent, representing a significant milestone in our mission to empower hotel operators to provide outstanding service through integrated solutions,” said Anu Sharma, SVP, technology and delivery, Actabl. “Making guests happy is at the forefront of everything hoteliers do, and this integration allows them to resolve issues swiftly so they can focus on providing elevated experiences and ultimately increasing guest loyalty.”
Actabl is actively building a comprehensive platform for hotel intelligence and operations management technology demonstrating its commitment to delivering exceptional customer experiences and continuous product improvements.
“We prioritize our resources to ensure our software suite enhances our customer’s day-to-day operations, growth, and ongoing success,” said Steven Moore, CEO, Actabl. “Bringing Transcendent and Alice closer means more than streamlining operation processes to increase efficiency and cost savings. It means streamlining operation processes to improve the work day for front of house, housekeeping and engineering teams so that they can focus on providing great hospitality.”
