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How Hoteliers Can Win with Gen Z, Millennials

SAN FRANCISCO—Gen Z and millennials are willing to spend big for superior service, according to a recent report. But, how can hoteliers effectively capture
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Medallia Acquires Zingle

SAN FRANCISCO—Medallia Inc. has acquired Zingle, the real-time customer engagement solution for hospitality, travel and retail verticals. Under the terms of the transaction, Medallia
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