How Upgrading to RFID Door Locks Delivers Guest Satisfaction and Efficiency to Hotel Operators
NATIONAL REPORT—When RFID (radio frequency identification) door lock systems were introduced to hospitality more than 10 years ago they were applauded by operators and
Read More
Robiotic MaidSafe Aims to Protect Housekeepers
INTERNATIONAL REPORT—In an era of heightened awareness of sexual harassment in the workplace, hotels are equipping staff members with panic-button devices to ensure their
Read More
Guests Demand a 21st Century Stay
Executive Summary Guests expect reliability, ease and security when they activate their mobile room key and unlock the door. Behind that satisfying click, however,
Read More
Guests Demand a 21st Century Stay
Executive Summary Guests expect reliability, ease and security when they activate their mobile room key and unlock the door. Behind that satisfying click, however,
Read More
AHLA, Industry Executives Unveil 5-Star Pledge, Commit to Added Safety Measures for Employees
WASHINGTON—Along with numerous hospitality executives, the American Hotel & Lodging Association (AHLA) this week unveiled the 5-Star Promise, a pledge to provide hotel employees across
Read More
Seeking Peace of Mind? Robots to the Rescue
If you’ve read my editor’s notes, you know that I sometimes use this space to share something I’ve just discovered with you. If it
Read More