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Survey: 84% of business travelers expect to attend events in next six months

U.S. Travel Association, Tourism Economics and J.D. Power create quarterly tracker to monitor business travel conditions
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J.D. Power: F&B, amenities key to top performance in management

Throughout the pandemic, hotel operators reduced staff and services as they adjusted to reduced demand. Guests often reacted negatively to these changes as evidenced
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J.D. Power rankings: Hotel staff key to high guest satisfaction score

Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily
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81% of North American Travelers Planning to Fly Domestically in Next Six Months

CHICAGO—More than 4 in 5 travelers in North America plan to fly domestically in the next 6 months, according to “The COVID-19 Recovery: Getting
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