Atrium Hospitality tops J.D. Power guest satisfaction ranking
Food & beverage takes a hit in benchmark survey
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J.D. Power: Guests want smart TVs, good hotel mobile apps
Hyatt House tops upscale extended-stay brands for fourth straight year
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Davidson tops J.D. Power guest satisfaction ranking for third-straight year
Annual benchmark report finds management companies drive better guest experiences
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J.D. Power: Luxury, upper-upscale segments lead in guest satisfaction
Margaritaville, Element, Hyatt House receive highest scores in respective segments
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J.D. Power: Despite ubiquity, travel apps and websites deliver substandard user experience
Hotel apps perform best among digital travel tools
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J.D. Power: Davidson, Dimension tie for tops in management
Investments in staffing, maintenance and renovations reflected in overall guest satisfaction
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