Upgraded Cleaning Protocols at Hyatt and More
INTERNATIONAL REPORT—As the hotel industry readies for its reopening from the devastation of the COVID-19 pandemic, a number of companies are implementing new cleanliness
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What does it take to get a 5-star review? Cleanliness
NATIONAL REPORT—We all know that guest reviews are incredibly important today. With virtually every guest reading online and social media reviews before booking, what
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