Wyndham Hotels & Resorts has been named one of the World’s Most Ethical Companies for 2023 by Ethisphere, which honors companies demonstrating business integrity through ethics, compliance and governance practices. Wyndham is the only major hotel company to be honored for 2023, marking the third time it has been recognized on the list.
“Our goal at Wyndham is to make hotel travel possible for all, and it’s important that the global community we foster for our team members, franchisees, guests and partners has its foundation in ethics and values,” said Paul Cash, general counsel/chief compliance officer, Wyndham Hotels & Resorts. “Our values of ‘Integrity, Accountability, Inclusivity, Caring and Fun’ drive all business decisions we make and allow us to make an impact on the communities where we exist.”
From its anti-corruption and compliance training programs to an integrity hotline for anonymous reporting and an overarching code of conduct to guide team members on its values and principles, Wyndham provides team members a variety of resources to encourage the highest level of ethical behavior, according to the company. Wyndham also supports industry organizations such as the American Hotel & Lodging Association (AHLA) and provides mandatory training programs to educate team members and franchisees on human trafficking prevention. Most recently, Wyndham pledged $500,000 to the No Room for Trafficking Survivor Fund to help support survivors’ immediate and long-term stability.
Based on Ethisphere’s proprietary Ethics Quotient, the World’s Most Ethical Companies assessment process includes more than 200 questions on culture, environmental and social practices; ethics and compliance activities; governance; diversity; and initiatives that support a strong value chain. Ethisphere’s 2023 Ethics Index, the collection of publicly traded companies recognized as recipients of this year’s World’s Most Ethical Companies designation, outperformed a comparable index of large-cap companies by 13.6 percentage points over a five-year period.
“Organizations that commit to business integrity through robust programs and practices not only elevate standards and expectations for all, but also have better long-term performance,” said Ethisphere CEO Erica Salmon Byrne. “We continue to be inspired by the World’s Most Ethical Companies honorees and their dedication to making real impact for their stakeholders and displaying exemplary values-based leadership.”
Two other companies affiliated with the hotel industry, CBRE and JLL, also made the list.