Top stories of 2021—Expert Insight edition

In 2020, Hotel Business began featuring Expert Insight articles, penned by hospitality industry experts, which aim to provide insight and advice in this “new normal.” Some that were published this year were among the most viewed of all stories that ran on; in fact, our No. 1 Expert Insight was the most viewed article of any posted on the site in 2021. Here are the top 5 Expert Insight articles of 2021, based on views on

1. The fire sale that never happened (Jan. 21)
2. The future of hospitality: 2021 and beyond (Jan. 4)
3. Life after COVID-19: How hotels can prepare for the future (Jan. 7)
4. The rise of cluster revenue management: Six key questions for hoteliers to ask (Feb. 2)
5. Hotel franchise and management agreements: What should an owner focus on? (April 15)

The Hotel Business staff wish all of our readers and their loved ones a Happy New Year!