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Hot Off The Press – February 2022

Christina Trauthwein, VP, content & creative, Hotel Business, shares information on some of the stories you can read in the February 2022 issue. Highlights
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Egencia Delivers Predictions for the Future of Tech and Travel

NATIONAL REPORT—What does the future hold for the travel industry? For starters, technology will continue to shape the guest experience as hotel brands make
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How an AI-Powered Platform Helps Hoteliers Retain Staff

NATIONAL REPORT—In an industry with a high turnover rate, retaining employees is vital. Virgil Careers is a platform that harnesses artificial intelligence to help
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RLH Corporation Debuts AI Virtual Agent For Central Reservations

DENVER—RLH Corporation deployed an Artificial Intelligence Virtual Agent for Central Reservations to support all 1,400 system hotels, a move the brand is touting as
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Four Trends to Watch in Hospitality in 2019

BOULDER, CO—Aethos Consulting Group’s U.S. partners have gathered their collective thought leadership and now share predictions, concerns and issues for the coming year. While
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How Travel Brands Are Using New Tech

AUSTIN, TX—As indicators prove the economy is getting stronger and consumers place a greater emphasis on experiences rather than products, there’s a demand for
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InterContinental Hotels & Resorts Launches AI Rooms in China

BEIJING—InterContinental Hotels & Resorts has collaborated with Baidu to introduce the next generation of intelligent hospitality—AI Smart Rooms. Powered by artificial intelligence, these rooms
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How Hospitality Can Gain Competitive Advantages in Age of AI

HOUSTON—The history of technology is littered with buzzwords—but while innovations like artificial intelligence may get a lot of hype, they do also promise to
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ObEN’s Personal AI Enters Hospitality Space

PASADENA, CA—The future is here and now. Opportunities for intelligent avatars, personal concierge services and new virtual shopping experiences are coming to the hospitality
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