Partner news

This week’s Partner News is highlighted by Agilysys reporting fiscal 2023 Q1 revenue of a record $47.5M; the Boston Harbor Hotel expanding its partnership with INTELITY; Stoney Creek Hospitality teaming with Stayntouch; and more.

Agilysys fiscal 2023 Q1 revenue rises to record $47.5M
Agilysys Inc., for its fiscal 2023 first quarter ended June 30, reported total net revenue increased 22.7% to a record $47.5 million, compared to total net revenue of $38.7 million in the comparable prior-year period.

“We are pleased to report a second consecutive record revenue quarter, despite lingering pandemic-related industry challenges in international regions and managed food services,” said Ramesh Srinivasan, president/CEO, Agilysys. “Overall revenue and subscription revenue grew by close to 23% and 30%, respectively, over the comparable prior-year quarter. The sum of product and services revenue was about 28% higher year-over-year (YOY).”


  • Recurring revenue (which comprised of subscription and maintenance charges) were a record $27.7 million, or 58.4% of total net revenue, compared to $23.2 million, or 59.9% of total net revenue for the same period in fiscal 2022.
  • Subscription revenue increased 29.5% YOY and comprised 47.4% of total recurring revenues compared to 43.7% of total recurring revenues in the first quarter of fiscal 2022.
  • Gross margin was 60.0% in the fiscal 2023 first quarter compared to 64.2% in the comparable prior-year period.
  • Net income attributable to common shareholders in the fiscal 2023 first quarter was $2.6 million, or $0.10 per diluted share, compared to $1.5 million, or $0.06 per diluted share, in the comparable prior-year period.

Boston Harbor Hotel expands partnership with INTELITY
INTELITY has revealed that Boston Harbor Hotel will invest in a tablet upgrade, promoting a digital smart-room experience for guests. Boston Harbor Hotel is upgrading its in-room tablets to Lenovo smart-room tablets powered by the INTELITY platform, including GEMS, INTELITY’s suite of staff-facing tools for streamlined service and enhanced engagement between the hotel and guests.

With INTELITY’s smart-room tablets, Boston Harbor Hotel will be able to provide guests the ability to order food and beverages, request services, inquire about hotel amenities and browse a menu of local attractions. Smart-room tablets continue to enrich guests’ experience as well as provide hotel staff the ability to manage requests and orders for all guests, providing guests with a truly unique and personalized experience, according to the company.

“The INTELITY team is overjoyed to see our strong partnership with Boston Harbor blossom,” said Robert Stevenson, CEO, INTELITY. “They have long leveraged the INTELITY platform to enhance the guest and staff experience at their renowned property. We are excited to implement the latest smart-room tablets for this landmark hotel and further elevate the digital guest experience. We look forward to continuing our relationship with Boston Harbor and exploring new ways we can best service them and their guests.”

Stoney Creek Hospitality partners with Stayntouch
Stayntouch has expanded its partnership with Stoney Creek Hospitality, a hotel group that owns and operates two major hotel brands across the American Midwest. Stoney Creek Hospitality chose Stayntouch to deploy its mobile PMS and contactless solutions to 11 of its premier properties.

Stoney Creek chose Stayntouch because it needed a flexible cloud PMS system that was intuitive and easy to adopt, could be deployed quickly and efficiently across multiple locations, and would facilitate operational efficiencies through automation and contactless check-in.

Mark Creger, VP, revenue management, Stoney Creek Hospitality, said, “Before Stayntouch, we were using an inflexible on-premise system that was difficult for staff to learn and operate and lacked the customization we needed as a brand with multiple properties. The Stayntouch system is easy to use and train on, and its mobile communication and automation have greatly enhanced the productivity of our front desk and housekeeping teams. Our guests love the mobile check-in function that allows them to skip the front desk and check-in from their smartphone. Also, Stayntouch’s implementation team is top-notch: They were able to deploy their PMS at 11 separate properties in under six weeks.”

Optii Solutions taps Cannon for finance post
Optii Solutions has appointed Andy Cannon as financial controller to help elevate the company’s finance function amidst rapid growth.

Cannon has more than two decades of finance experience and has joined Optii most recently from RW3 Technologies Inc., where he ran all aspects of the accounting department.

In his new role, he is responsible for ensuring that Optii’s financial controls are healthy and the correct internal systems are in place to support global growth. In the first half alone, Optii has tripled its footprint in North America and the company continues to add some of the world’s most recognizable hotels and brands to its portfolio, including The Don CeSar and Nemacolin.

Tourism Cares receives 2022 Spirit of Hospitality Award
Tourism Cares has been named the recipient of Destinations International Foundation’s 2022 Spirit of Hospitality Award, which honors excellence in the tourism industry and spotlights the dedication Tourism Cares has to changing the world through travel.

The Spirit of Hospitality Award is the highest recognition presented annually by the Destinations International Foundation to individuals and organizations that show exceptional dedication and commitment to the travel and tourism industry. This award is exemplary of Tourism Cares’ commitment to sustainability and equity, diversity and inclusion.

“We are honored to be recognized with the Spirit of Hospitality Award,” said Greg Takehara, CEO, Tourism Cares. “For nearly 20 years, Tourism Cares has united hundreds of travel and tourism companies around global challenges we can address, creating opportunities and connections between the greater industry and local community-led sustainable tourism opportunities. Now more than ever, it’s critical that we work with leaders across the tourism industry so that communities, travelers and businesses can all prosper in an equitable and sustainable way.”