BETHESDA, MD—Moxy Hotels has collaborated with Upright Citizens Brigade (UCB) to create an original employee crew training.
Founded by comedians Amy Poehler, Matt Besser, Ian Roberts and Matt Walsh, UCB is bringing a different approach to Moxy’s staffing culture, which, according to the brand, is focused primarily on delivering authentic, memorable and fun experiences to a different kind of traveler—the fun hunter.
Together, the brands are expected to equip Moxy Hotels’ crew members with original improv training videos featuring UCB-trained actors who are engaging, informative and create a new way to highlight Moxy’s distinctive approach to customer service.
As an extension of the brand’s evolved training program and its 24/7 cheeky guest programming, Moxy Hotels is rolling out on-property Happy Hours, where fun hunters can join in an actual UCB improv workshop at the bar. These complimentary improv workshops will kick off at Moxy New York Times Square’s Bar Moxy, located on the second floor, on May 20 from 5:30-6:30 p.m. Guests taking part in the workshop will be able to sip on the hotel’s signature welcome cocktail—on the house.