Third-party management company Island Hospitality Management has promoted Susanne LoFaso to regional director of operations.
In her new role, she oversees the company’s Hilton- and Marriott-branded hotels throughout the New York and Illinois regions, as well as provides acquisition support.
“Since joining us in 2018 as general manager of the Ronkonkoma Homewood Suites by Hilton, Susanne has delivered superior guest satisfaction scores and improved bottom lines,” said John Marques, EVP, Island Hospitality Management. “She quickly was promoted to area general manager over Island’s Ronkonkoma Homewood and Courtyard hotels and has continued to demonstrate her leadership by assisting in task force assignments, special projects and onboarding new leaders through our GM Ambassador program.”
With more than 15 years of hospitality experience, LoFaso has used her skills to improve market share, profitability and asset growth across all of the multi-branded portfolios she has managed, the company reports. As regional director of operations, she will continue to oversee the Hampton Inn Yonkers, Hilton Garden Inn O’Fallon, Courtyard Ronkonkoma, Homewood Suites Ronkonkoma, Hampton Inn Brookhaven and the newly acquired Hilton Garden Inn Dobbs Ferry.