Schulte Hospitality Group has selected eTip, the digital tipping and financial benefits platform tailored to service sector businesses, as its digital tipping provider.
The partnership enables associates across Schulte’s portfolio of more than 200 properties worldwide to access eTip’s contactless tipping technology. This partnership spans the company’s properties, including Marriott, Hilton, IHG and Hyatt brands, to offer guests a secure cashless tipping experience.
“At Schulte, the foundation of our success is our team of associates,” said Jason Jackson, VP, operational strategy & integrations, Schulte Hospitality Group. “Recognition and feedback are critical to a more motivated workforce and in elevating our service and product, of which our team takes great pride. In today’s digital world, there is an increasingly cashless trend amongst travelers. Therefore, we sought out the platform that best fit our needs, enabling me to curate a charismatic digital tipping program across the portfolio.”
The eTip solution doesn’t require a mobile app download or login credentials. Guests can scan a QR code using their mobile phone’s camera, tap the banner that appears on their screen and securely tip using their preferred payment method. Additionally, eTip offers a “tap to tip” feature, enabling users to pay through an NFC-enabled QR code. By tapping their smartphone on the QR code, the guest’s preferred associate or department’s profile opens. The tips are delivered to associates’ bank accounts through Visa Direct, eliminating any waiting periods associated with weekly or bi-weekly payroll processes.
“We are seeing an increase in market demand for a fast, reliable and fully digitized tipping experience for hotel guests and employees in the hospitality industry,” said Yanilsa Gonzalez-Ore, head of money movement solutions, North America, Visa. “eTip now offers a digital tipping solution, enabled by Visa Direct, to Schulte Hospitality Group, helping to modernize that process for their guests and employees.”
Robert Petteruti, cofounder, eTip, added, “It’s an absolute privilege to deliver eTip’s proven impact within a portfolio as premiere as that of Schulte Hospitality Group, which also employs many of the most hardworking, innovative and lovely associates we’ve had the pleasure to welcome into the eTip network.”
