Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, has expanded its partnership with hotel management, development and ownership company Sage Hospitality Group, which manages more than 55 hotels across 19 states, with a focus on independent and lifestyle properties.
Sage has selected Stayntouch PMS and Stayntouch Kiosk to power Catbird, an independent hotel in Denver’s RiNo Art District, in addition to five other high-end independent properties. Stayntouch will also deliver its mobile, guest-centric platform to three additional Sage properties by the end of the year.
Sage chose Stayntouch as a preferred PMS vendor because of the platform’s robust functionality coupled with its intuitive user interface, comprehensive support and deployment apparatus and seamless guest-facing kiosk, the company reports.
“Stayntouch’s platform feels lightweight and intuitive, and it comes packed with robust functionality that allows our independent properties to deliver the best service possible,” said Matt Schwartz, chief technology officer, Sage Hospitality Group. “The system, in general, is very easy to use—we are able to train new associates in a matter of days. Stayntouch’s support system is also phenomenal: They stood with us every step of the way, from the start of implementation to product training to ensure that their PMS continues to facilitate our business and service goals.”
Courtney Griffith, GM, Catbird, said, “Our property is focused on delivering service that is welcoming but also enables our guests to immerse themselves in the heart of Denver. Stayntouch enables our staff to bypass any friction at check-in and checkout and deliver the kind of service that is both memorable and meaningful. Stayntouch’s guest-facing kiosk completely streamlines the check-in experience and enables us to deliver a contactless option while deemphasizing the front desk as the focal point of the lobby. Our guests love the convenience of an easy and seamless kiosk check-in so they can get on with their stay.”
Dan Hogan, chief product officer, Stayntouch, said, “We are delighted to partner with such an innovative and experience-focused hotel management company like Sage Hospitality Group. We believe that hotel technology should facilitate choice: for hoteliers, staff, and, of course, their guests. That’s why we’re happy to see that Sage Hospitality and the Catbird Hotel are fully embracing our flexible PMS technology coupled with our kiosk solution. Our focus is to continue expanding and refining our technology offerings and service capabilities to ensure that Sage hotels can deliver the best and most elevated service experience to their guests and differentiate their brands in doing so.”