DerbySoft has acquired artificial intelligence products from Arise, an AI automation platform specializing in travel agent–hotel communication and commission reconciliation.
Arise delivers AI-driven automation to tackle key challenges in travel management—streamlining TMC-hotel communication, automating booking reconciliation and recovering unpaid commissions. By unifying booking data into a single record, Arise enhances visibility, optimizes workflows and reduces reliance on third-party services, according to the company. This acquisition strengthens DerbySoft’s portfolio, enabling seamless collaboration and transactions between hotel chains and TMCs.
“DerbySoft anticipates the needs of the travel industry and delivers innovative, high-performance solutions for our clients,” said Duane Overgaard, divisional CEO for hospitality, DerbySoft. “Integrating Arise’s technology into our platform further strengthens our commitment to business travel by providing accuracy and efficiency in commission reconciliation, as well as robust communication tools between travel agents and hotels.”
Arise’s proprietary AI technology helps speed up payment processing while also organizing key transactional details, ensuring a more efficient and transparent process, according to the company. By automating traditionally manual tasks, Arise lowers operational costs, streamlines workflows and improves overall accuracy for TMCs and hoteliers alike.
“Being part of DerbySoft will enhance our ability to help travel management companies and hotel partners collaborate more effectively while streamlining the processes of working together and managing shared bookings,” said Nadim El Manawy, cofounder/CEO, Arise. “Together, we will continue driving innovation that simplifies operations, enhances traveler experiences and maximizes profitability for our clients and their customers.”
The acquisition of Arise aligns with DerbySoft’s strategic focus on augmenting its proven connectivity solutions while deepening its investment in travel technology for business-focused suppliers and distributors. Terms of the transaction will not be disclosed.